Refunds and Cancellations Policy
Effective Date: November 29, 2024
At GeoDigitals Store, we want you to be fully satisfied with your purchase. However, if you need to request a refund or cancel your order, please review our policy below.
1. Refund Policy
1.1 Eligibility for Refund
Refunds are available for digital products only if the product has not been downloaded or accessed. If you are not satisfied with your purchase, you can request a refund within 7 days from the date of purchase.
1.2 Refund Processing Time
Once a refund request is approved, the refund will be processed within 5-7 working days. The refund will be credited to the original payment method used during the purchase.
1.3 Refund Conditions
- Digital products cannot be refunded once they have been downloaded or accessed.
- Refunds will not be granted for any issues arising due to user error or incompatibility of the product with your system.
2. Cancellation Policy
2.1 Cancellation Eligibility
You can cancel your order before the digital product is downloaded or accessed. Once the product has been downloaded, cancellations will not be accepted.
2.2 Cancellation Process
To cancel an order, please contact us via email at info@digital.bodhagamya.com or call us at +91 8545838800. We will confirm your cancellation request and process it promptly if eligible.
3. Contact Information for Refunds and Cancellations
If you have any questions or need assistance with refunds or cancellations, please contact us at:
Email: info@digital.bodhagamya.com
Phone: +91 8545838800
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